General

What products does NeoStore offer?

  • NeoStore specializes in a wide range of Apple products, including the latest iPhones, iPads, MacBooks, and accessories, as well as other tech gadgets and laptops.

Do you provide repair services for non-Apple products?

  • Yes, along with Apple products, we offer repair services for various other tech gadgets and laptops.

How can I check the status of my repair?

You can check your repair status by logging into our support portal or by contacting our customer service team.

What kind of warranties does NeoStore offer on purchases?

We offer manufacturer warranties on all new products and a service warranty on all repairs, details of which can be found on our website or by contacting us directly.

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Can I buy products online from NeoStore?

Yes, customers can purchase products directly from our website. We offer a secure online shopping experience with multiple payment options.

How long does delivery take after placing an order online?

Delivery times may vary, but we strive for the fastest possible delivery, typically within a few business days.

Are the technicians at NeoStore certified?

Yes, all our technicians are certified and have extensive experience in repairing Apple products and other tech gadgets.

Is there a way to receive technical support remotely?

Yes, we offer remote tech support through our WhatsApp service, where our team can assist with various technical issues.

Can I return or exchange a product bought from NeoStore?

Yes, products can be returned or exchanged under certain conditions. Please refer to our return and exchange policy on our website for more details.

How can I get in touch with NeoStore for customer support?

You can reach our customer support team by calling 9769444455, through our WhatsApp support service, or by raising a ticket on our support portal.